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Good tool to use - 2 month follow-up is a great way to ensure follow-through.
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Take a look at the latest FHC Learning Alert!

Article Published on - Saturday, January 30, 2010 at 4:04 am No Comments »

The Fort Hill Company Newsletter is back with an all new issue where we answer YOUR questions on L&Ds best practices. Check it out here! Don’t forget to let us know the kinds of questions you’d like to see in the comments section.



The Science of Creating and Completing Development Goals: Part 2

Article Published on - Saturday, November 7, 2009 at 4:47 am No Comments »

Here is the second article from Michael Papay and David Timby that was published by Australia’s Get Me Learning Resources.

They focus on the best practices of getting people to create and complete their development goals by incorporating three key principles:

Employ Accountability and Support.
Set-up Automatic Reminders.
Reward Quick Wins.

Read the full article at: http://www.getmelearningresources.com/article-the-science-of-creating-and-completing-development-goals-part2#at



Fort Hill 2009 Best Practices Summit–Best of the Best!

Article Published on - Thursday, October 22, 2009 at 9:43 pm No Comments »

Best of the Best

Fort Hill recently concluded its sixth annual Best Practices Summit. Fifty learning leaders from global companies attended to share best practices regarding transferring learning to the workplace and then turning it into results.  Many well-known organizations presented including Agilent Technologies, Deloitte, Genentech, The IRS and others. Attendees also received a preview of Fort Hill’s completely new suite of follow-through and learning transfer tools, as well as the new interactive learning modules: Getting Your Money’s Worth from Training and Development and Learning as Competitive Edge.

Conference Highlights:

The conference theme was getting your money’s worth from training and development, with a core focus on learning transfer and behavior change. Sue Todd of the Corporate University Exchange lead off with a keynote address on “Branding Learning and Development” and managing the brand effectively for sustainability.

  • Nicole Roy-Tobin and Katie Coates of Deloitte discussed their effective use of The Six Disciplines model in support of their business strategy for improved performance.
  • Carol Wells of Genentech also focused on the use of The Six Disciplines and its strategic value as a common language that has strengthened Commercial Training and Developments relationships with the overall business.
  • Pete Cage and Mike Girone gave a lively presentation regarding the success of the Managing at Agilent program which used Fort Hill’s Results Engine® learning transfer tool to ensure that participants took post course action and practiced their new skills long enough to develop mastery.
  • Becky Bechtel from Air Products shared how she was able to deliver a high impact leadership program and then deliver ROI as an output.
  • Deb Gmelin from Humana gave a fascinating presentation of “Learning as a Go-to-Market Strategy,” utilizing The Six Disciplines model to design a public facing learning simulator  designed to help solve some of the critical health care issues faced in the United States.

Day one of the Summit ended with a timely presentation by Jim Kelly, Chief Operating Officer of ING Direct that examined “What the C-Suite Wants from Learning and Development to Support the Business Brand and Strategy.” This was an invaluable peek behind the curtain of the executive suite regarding their perceptions and expectations about the learning function.

Day two of the Summit was equally exciting and rewarding. It opened with a keynote by David Allen of Getting Things Done fame. David was brilliant as usual and left the group with much to think about in terms of achieving their own “stress free productivity.”

  • Sandy Allred from McKesson presented her successful use of DevelopmentEngine® in her “Leaders Teaching Leaders” curriculum and the impact of manager support on learning transfer.
  • Laurie Cusic presented on Wyeth’s “Sales Leadership Effectiveness” process that found that ResultsEngine had increased engagement and connection to the learning during the six months after the learning event.
  • Carol Bonett from Morgan Stanley Smith Barney discussed her innovate use of The Six Disciplines of Breakthrough Learning model to design her Q-Up program which had a blockbuster impact on her sales managers’ performance.
  • Mike Stoyak of the IRS presented on the Service’s recent use of The Six Disciplines to completely redesign their Front Line Management Program and the value they derived from having the framework with a focus on business results, as well as a common language for their design team.
  • Mike Petersell of Pitney Bowes discussed his use of Friday5s® in support of their EDGE class and the fantastic goal attainment and learning transfer that occurred across both leadership capabilities and functional responsibilities.
  • Liz Dimitri of Blue Cross Blue Shield of Massachusetts gave an inspired presentation on her Core Leadership Curriculum Program where she gave each of us a guided tour, using an ingenious gardening metaphor, of how she used Friday5s to attain great results from her participants.
  • Our wrap-up session was an examination by Dr. Roy Pollock and Dave Basarab on how Fort Hill’s learning transfer tools can support post-program measurement and evaluation strategies.

This year’s summit was our best ever.  It was a unique opportunity to hear from experienced learning professionals about how they are tackling the issue of ensuring learning transfer and producing great business results. We at Fort Hill are deeply grateful for the time and energy devoted by all our speakers and attendees to make the Summit great!



Michael Papay is this week’s Fave Find!

Article Published on - Wednesday, September 30, 2009 at 9:33 am No Comments »

Thanks to Karen over at Australia’s Get Me Learning Resources for making Michael Papay and Fort Hill Company a Fave Find in their fantastic newsletter. Below, find an excerpt, and a link to the full article.

Fave Find
Our Fave Find this week is not a thing, it’s a person! We met Michael Papay of the Fort Hill Company when he presented at the AIPF Conference on the Gold Coast in July. Michael delivered an information packed, thought provoking session on “Getting Your Money’s Worth from Training & Development”. Of course, as soon as I read this in the program my interested was sparked as it’s one of the biggest challenges we face in the industry – how to demonstrate ROI and knowledge transfer from training. What impressed me most though, was the research that has gone into developing Fort Hill’s product, Follow Through Tools®. This product has been used by more than 90,000 learners in 48 countries to drive learning transfer and deliver business results, making Fort Hill Company a global leader in this field. So after talking with Michael, we decided to focus this newsletter on “The Science of Creating & Completing Development Goals”. Michael has very kindly written us two articles on this subject. The first is included below and the second will be published in the next edition of our newsletter. We have also featured a couple of Fort Hill publications from our webstore which are great practical guides for getting the most out of your training budget. Thanks to Michael for his contribution and we hope you enjoy the read!

Read The Full Entry Here



Virtual Six Disciplines of Breakthrough Learning Workshop

Article Published on - Wednesday, August 12, 2009 at 1:00 pm No Comments »

This year learning leaders have asked three questions. 1. How do we predictably turn learning and development into improved business results? 2. Leaders in large enterprises have asked how to break down the silos of separate learning organizations within the same company. As one leader said, “We have multiple learning tribes operating each with their own models and language.” 3. How can we get our people trained without needing to have them travel?

To answer these questions on Tuesday September 15th, 22nd, and 29th, I will be leading a Virtual Six Disciplines of Breakthrough Learning Workshop to answer that exact question.

Great companies like Deloitte, Kaiser Permanente, and Agilent Technologies use the Six Disciplines to maximize the value of the learning they deliver. The Six Disciplines gives their instructional designers a consistent language and methodology that requires that all elements of the learning process consider and work towards the delivery of increased business results. Developing and executing learning initiatives that support business outcomes are a requirement in this economy.

This workshop will be highly interactive and engaging. Participants will bring a specific program they are responsible for and by the end of the third session they will document the improvements that have made.

When I did a similar workshop in January, the evaluations where higher than any instructor led Workshop I have ever done. I was positively stunned by the improvements participants made in the programs they brought. In fact because it was learning spaced over time rather than just in one or two days, I think they may have made more progress than what we see after an on site workshop.

Attend this virtual version of the Six Disciplines Workshop to learn how to:

* Work directly with the author of the best-selling Six Disciplines of Breakthrough Learning.
* No need or cost to travel.
* Learn with and from other workplace learning professionals.
* Apply the Six Disciplines to priority learning initiatives.
* Visibly increase the results your programs deliver.

Each interactive workshop includes three 90-minute sessions taught by me, Cal Wick, founder of Fort Hill Company and co-author of the best-selling Six Disciplines of Breakthrough Learning and Getting Your Money’s Worth from Training and Development.

All sessions are delivered from 11:00 AM to 12:30 EDT. The three workshop sessions, workbook, coaching and 6Ds toolkits are included for just $495.

Click here to find out how you can increase the business impact of your training and development efforts.



See What People Are Saying About Getting Your Money’s Worth

Article Published on - Thursday, August 6, 2009 at 4:30 pm No Comments »

These days, when discussing training and development strategies, people often talk about Return on Investment, and what that means, and how it can be improved. Fort Hill Company is dedicated to helping businesses improve their ROI through innovative learning transfer applications, and management theories. Our most recent focus is how to engage managers in the learning process so that they provide the best environment for learning transfer and application.

Take a look at this glowing review of our newest book and soon to be e-learning transfer program, Getting Your Money’s Worth from Training & Development: A Guide to Breakthrough Learning for Managers and Participants from the Managing Director at HRD Central, Rowena Beresford. An expert in her field, Beresford shows how optimizing the maximum impact of learning transfer doesn’t end with the talent being trained. With follow through from management, as well as L & D professionals, the effects of training are guaranteed to continue to improve results long after the training team has gone home.



The New Finish Line of Learning in July T&D

Article Published on - Thursday, July 2, 2009 at 4:30 pm 1 Comment »

The July issue of T&D features an article titled The New Finish Line of Learning authored by Fort Hill. Click here to read it.

The article begins, “Training’s job isn’t done, and training won’t be rewarded with continued investment unless learning is transferred and applied in a way that improves performance. Anything that falls short of the new goal line is at risk. Fortunately, we now know what it takes to turn great learning into great results.”

The article details what it takes to reach the new finish line, including treating training as a process, driving follow-through and application, and engaging both managers and participants.

A stunning chart of responses collected at ASTD ICE 2008 in San Diego makes clear the size of the opportunity for improvement. The chart shows that 80% of learning leaders polled said that less than 20% of participants transfer what they learn in a way that improves performance. Imagine what that means for leadership development, change management, coaching, process improvement, strategic initiatives or any training that is meant to develop your people. The vast majority of what they’re learning is rarely being applied in the workplace.

The article is one more step in Fort Hill Company’s long term commitment to increase the value that Learning and Development delivers to those we serve. We have been pleased to partner with ASTD to increase the visibility that Learning Transfer is receiving at its major conferences.

We hope this article will be a great resource for you to pass on to your line managers and colleagues. It will help them imagine the contribution learning can make to your business, when improved performance because of well-applied training becomes the norm rather than the exception.



Learning Transfer Guaranteed at ASTD

Article Published on - Saturday, June 6, 2009 at 1:22 am No Comments »

Learning Transfer is now resonating with learning leaders to a degree we have never seen before. ASTD for the 2009 International Conference asked Andy Jefferson and myself to run an experiment. The innovation was to deliver three sessions within the 2009 ICE Conference that those attending could take as a series of three integrated offerings or as single sessions. Each session focused on two of the Six Disciplines of Breakthrough Learning.

The results were incredibly positive. The Monday session was so full that more handouts had to be printed on the fly. The Tuesday session had so many wanting to attend that the session volunteers called security to help them turn people away because they thought the room was too packed for the fire marshal to be happy. The third session on Wednesday morning at 8:00 AM on the final day of the conference was standing room only with many sitting on the floor in the aisles.

The response from ASTD coupled with the response we’ve seen from numerous companies who are using this time of economic uncertainty to sharpen their swords, led us to create an application for deeper learning around the Six Disciplines. Starting July 16th, I’ll be facilitating a Virtual Six Disciplines Workshop series to answer that request. For more information, click here.

I share this experience on behalf of all those of you who have partnered and worked with Fort Hill Company over the last ten years to move the finish line of training and development from the delivery of great learning to the delivery of great business results. Because of your hard work the value of making learning transfer and follow-through an integral part of every important learning initiative is now being shared by our colleagues from around the world and coast to coast.

Cal Wick



A welcome from FHC CEO, Andy Jefferson

Article Published on - Thursday, May 7, 2009 at 3:43 am No Comments »

Hello and welcome to Fort Hill Company’s Learning Transfer and Follow-Through Management® blog. I am Andy Jefferson, CEO of Fort Hill, and I, along with my colleagues at Fort Hill, will be blogging with you. So what can you expect from our blog? Using Fort Hill’s Six Disciplines nomenclature, My D1 for the blog is this: the blog will serve the ends of actively exploring open discussions and thoughtful examinations of questions, issues, profound insights, and solutions impacting learning transfer (as well as the occasional half formed idea that needs some nurturing.)

I encourage each of you to ask your own questions and pose answers or ideas as we proceed and let’s see if we can use this format to create a strong community of learning that is working to promote excellence and shared best practices in the area of learning transfer.

I sincerely look forward to your thoughts, questions and feedback because ultimately it will elevate the outcomes all of us achieve.

Best,

Andy Jefferson

CEO



Online Registration – Six Disciplines Workshops

Article Published on - Monday, March 30, 2009 at 9:36 pm No Comments »

Six Disciplines Workshops show you how to apply the best learning and development practices of world-class companies to your own programs.

This interactive session builds on the research and best practices in our highly-acclaimed book: The Six Disciplines of Breakthrough Learning (San Francisco: Pfeiffer, 2006).

The 6Ds™ Workshop focuses on real-world application of proven tools, techniques and processes being used by companies at the leading edge of results-driven learning.

Registration fee is $995 and it includes program materials, meal(s), and a copy of The Six Disciplines.


 

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